We help airports and airlines grow their revenue by placing the passenger at the centre of their business. Our speciality is creating business information and management frameworks to improve performance.
DKMA works exclusively in aviation, so we offer not just unmatched industry knowledge, but also ideas and insight. Our consultants and experts have experience across the entire aviation sector and a deep understanding of the challenges airports and airlines face with planning and implementing initiatives to improve the quality of service experienced by passengers.
DKMA manages the world’s largest airport passenger satisfaction benchmark (Airport Service Quality) and its passenger traffic forecasting team is one of the world’s most respected offering over 30 years experience.
DKMA works closely with ACI (Airports Council International) and is committed to providing high quality services for the aviation industry.
Meet the DKMA Team